PRIVACY POLICY
1. Introduction
BestPhotoTour LTD is committed to protecting your personal data. The purpose of this privacy policy is to inform you about how we collect, use, store, and protect your personal information. This policy applies to all data processing activities we undertake in accordance with the laws of the EU and the UK, including the GDPR and the UK Data Protection Act (UK GDPR).
2. Legal Bases for Data Processing
BestPhotoTour LTD processes your personal data based on the following legal grounds:
• Consent: If you have given your consent for specific purposes (e.g., newsletter subscription).
• Contract Performance: Processing is necessary to fulfill a contract with you (e.g., organizing tours, providing services).
• Legitimate Interest: In certain cases, we have a legitimate interest in processing your data, such as improving our services.
• Legal Obligation: We collect and store data to comply with legal obligations (e.g., accounting, taxation).
3. Types of Data We Collect
• Personal Data: Name, email address, postal address, phone number, and information related to bookings.
• Technical Data: IP address, browser type, device information, and website usage statistics (via Google Analytics).
• Payment Information: Credit card details, which we handle securely through third-party payment processors.
4. Methods of Data Collection
• Data Provided by You: Data you voluntarily provide, such as during bookings, contact forms, or newsletter subscriptions.
• Automatically Collected Data: When you visit our website, data is automatically collected through cookies and similar technologies.
- Data from Third Parties: Information received from third-party providers, such as social media platforms.
5. Use of Data
We use the data you provide for the following purposes:
• Managing bookings and organizing tours.
• Contacting you regarding customer service inquiries.
• Sending newsletters and marketing communications.
• Operating and maintaining our website.
• Fulfilling legal obligations.
6. Data Retention Period
We retain data for the following periods:
• Contractual Data: We keep the data for 6 years after the completion of services, in accordance with tax and accounting laws.
• Marketing Data: Retained until you withdraw your consent or request the deletion of your data.
• Technical Data: Retained for up to 26 months in accordance with Google Analytics’ data retention policy.
7. Your Rights (Under EU and UK GDPR)
You have the right to exercise the following rights:
• Right of Access: Request information on the data we hold about you.
• Right to Rectification: Request the correction of inaccurate data.
• Right to Erasure: Request the deletion of data when it is no longer needed.
• Right to Restrict Processing: Request the restriction of data processing.
• Right to Object: Object to the processing of your data.
• Right to Data Portability: Request the transfer of your data to another service provider.
• Right to Withdraw Consent: You can withdraw your consent for data processing at any time.
You can exercise these rights by contacting us at: [info@bestphototour.com].
8. Data Transfer to Third Countries
Data processed in the United Kingdom complies with GDPR requirements, as the UK has received an adequacy decision from the European Commission. For data transfers outside the EU, we implement appropriate safeguards, such as standard contractual clauses.
9. Third-Party Services
BestPhotoTour LTD uses third-party service providers, such as:
• Google Analytics: To monitor website usage.
• Mailerlite: For sending newsletters.
• Payment Providers: To ensure secure payment systems (e.g., Stripe, PayPal).
These providers have their own privacy policies.
10. Use of Cookies
Our website uses cookies to enhance your experience. We use cookies to track user browsing habits, display advertisements, and for analytical purposes. You can manage cookie settings in your browser.
11. Security Measures
We have implemented appropriate technical and organizational measures to protect your data, including encryption and regular security audits.
12. Data Protection Officer (DPO)
We have appointed a Data Protection Officer responsible for ensuring compliance with data protection regulations. You can contact them at:
• Name: Krisztian Kovacs
• Email: [info@bestphototour.com]
• Address: BestPhotoTour LTD, 1 Office, 91 Market Street, Hoylake, Merseyside, CH47 5AA, United Kingdom.
13. Filing a Complaint
If you believe we have violated your data protection rights, you may file a complaint with the UK Information Commissioner’s Office (ICO) or any relevant data protection authority within the European Union.
14. Contact
For any inquiries, please contact us at:
• Email: info@bestphototour.com
• Phone (WhatsApp): +44 7495 808988
• Postal Address: BestPhotoTour LTD, 1 Office, 91 Market Street, Hoylake, Merseyside, CH47 5AA, United Kingdom.
